Bullying in the Workplace Workshop
Bullying has become a critical and worldwide dilemma and, over the past few years, it has become increasingly clear that Workplace Bullying is on the rise; affecting thousands of individuals and businesses.
The Effects of Bullying on Job Performance:
- Low motivation
- Increased number of costly mistakes
- Having trouble making decisions
- An incapacity to work or concentrate
- A loss of self-esteem
- Lower productivity
The Effects of Bullying on Individual Health:
- Panic attacks
- Higher blood pressure
- Other more serious conditions.
Module 1: Raising Awareness and Understanding Bullying in the Workplace
- What is Bullying in the Workplace
- What are the determining features?
- Looking at examples: the obvious and the more subtle
- Exploring different types of Bullying
- But what about teasing and banter…?
- Exploring sensitivities within individuals, teams and the organization as a whole
Module 2: Understanding the Bullying Behavior
- What do we know about the psychology of the perpetrator and the target?
- Why do people bully
- How do victims react and why don’t they speak out?
- What is the clinical impact of bullying on individuals?
- Myths about bullying
- Social IQ and Social Sensitivity
Module 3: Effective Communication
- The Art of Reading People
- Transactional Analysis
- Passive Communication
- Aggressive Communication
- Depressive Communication
- Assertive Communication
- Defusing Techniques
- Talking to Difficult People
- Building Relationships at Work
- Conflict Management in Teams
- Coaching & Mediation for Individuals and Teams
Module 4: Organisational Understanding and Responsibilities
- Where does bullying in the organization start and what allows bullying behaviour to develop and thrive
- Diagnosing your organisation’s position on bullying in the workplace
- There’s a fine line: strong management or bullying?
- What if the boss/manager is the bully?
Module 5: Responsibilities
- Individual responsibilities
- Management responsibility
- Organisational responsibility
- General steps individuals can take
Module 6: The Managers Role
- What are the early warning signs which managers should be alert to?
- The manager as a role model and the effect of style and behaviour
- If bullying is suspected or observed, what is the manager’s responsibility?
- What if the manager is the bully?
Module 7: Developing a Culture of Respect
- The link between leadership behaviour and workplace culture
- Exploring ways of creating a healthy culture
- Examples of healthy management
- How behavior can support or destroy workplace culture
Module 8: Conclusion
- Review & Reflection
- The way forward
Clinical Psychologist and Indawo Training Facilitator, Chael Nel, offers a unique workshop which aims to provide you with dynamic insight and understanding on the perspective of both the bully and the victim. The Workshop will also equip individuals with the necessary tools to deal with such situations more effectively. *Fully Customisable
Contact us for more Information or to Book a Workshop